Privacy Policy
Effective Date: 30th Sept 2025
Notice: Slairzz Smart Mattress and the Slairzz App are not medical devices. Sleep monitoring data is provided for informational purposes only and should not replace professional medical advice.
1. Introduction
At Slairzz we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Slairzz Smart Mattress and the Slairzz App. By using our products or services, you consent to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Sleep monitoring data: heart rate, respiratory rate, body movement, leaving-bed status, bedroom temperature and humidity, and derived sleep reports.
- Device information: firmware version, device model, Wi-Fi configuration and connectivity status.
- Account information: name, email address, and credentials when you register in the Slairzz App.
- Usage data: interactions with the App, app logs, and crash reports to help us improve functionality.
3. How We Use Your Information
- To provide sleep monitoring, generate sleep reports, and deliver personalized improvement suggestions.
- To maintain and improve product functionality, perform diagnostics, and deliver firmware updates.
- To provide customer support and respond to inquiries.
- To comply with legal and regulatory obligations (for example FCC requirements).
Important: We do not provide medical diagnosis, treatment, or monitoring. The product is intended for consumer wellness purposes and is not a substitute for professional medical care.
5. Data Security
We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no internet-connected system is completely secure—please keep your account credentials private.
6. Data Retention
We retain sleep monitoring data only as long as necessary to provide the App features and services. Account information is retained until you delete your account or request removal (subject to any legal retention requirements).
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and obtain a copy of personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your account and associated data.
- Opt out of non-essential data collection and analytics.
To exercise these rights, contact us using the details in the Contact Us section below.
8. Children’s Privacy
The Slairzz Smart Mattress is not intended for persons under 18 years old. We do not knowingly collect personal information from children under 18.
9. International Transfers
If you access our App from outside India, your data may be transferred to and processed in countries other than the one where you reside. We take steps to ensure appropriate safeguards are in place when transferring data internationally.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on our website and update the effective date. If changes are material, we will provide more prominent notice.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact:
Slairzz Support TeamEmail: support@slairzz.com
Phone: +91-7496015684
Address: Corp. office – Near Khanna Marriage Palace, Shukul kund Road, Ambala City-134003
© Slairzz. All rights reserved.